All our products are original and go through strict quality checks. In accordance with global retail industry standards, and for the safety of our consumers, we are unable to accept returns or exchanges of products that appear to be opened, tried, or used. you can’t return any product bought from www.oneperfume.in Our policy doesn’t allow us to exchange any product.

Exchanges: (if applicable) In the unlikely event that the product delivered is in damaged condition, you can return the product unused and in the same condition as you received it, in its original packaging, along with the invoice. We only replace items if they are defective or damaged. You need to exchange it for the same item, send us an email at info@oneperfume.in within 2 days of receiving the product. Exchange is possible only after verification from our end.

Shipping : To return your defective product, you should mail your product. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.